1. Holiday Shacks are the leading luxury holiday home agent on the Peninsula. Luxury Villa Holiday Rentals are
our core business and we focus on a personalized fully-managed service for owners and guests alike.
2. We do not list and forget! We have a loyal client base and they trust Holiday Shacks to provide optimal
rates and achieve the highest returns year upon year.
3. We have a dedicated customer base and receive many repeat bookings as a result of our reputation for
customer care and quality services.
4. When listing with Holiday Shacks your property is presented with other professionally managed, well-presented
villas and receives cross-promotional exposure via our online partners and media channels. We feature
regularly on Postcards (Channel 9) throughout the year and our website www.holidayshacks.com.au is
ranked number 1 under organic Google search criteria: Luxury Mornington Peninsula accommodation.
5. We work closely with you to ensure all is in order for guests and will be in touch to confirm all bookings with
you as they arise. We provide a Holiday Shacks guest compendium which details your property information
and a lot of local information including attractions, dining, beaches and important information regarding
caring for your home while guests are in-house.
6. We engage dedicated service providers who professionally manage and oversee these services at our
properties where required. This could be in the form of a sit down celebration dinner for in-house guests or
other internal services such as health massages, beauty care and babysitting services.
7. We assist owners with complete end-to-end holiday property management including dedicated housekeeping
service specific to your property, pool maintenance, garden maintenance, tennis court surface
servicing, window cleaning, rubbish removal, and other services as required. We have a dedicated maintenance
team we call in as required for any repair required.
8. We have a concierge service available to detail properties prior to guest’s arrival and create a true homely
9. We review our rates annually; and our property consultants will perform routine inspections throughout the
year so we can provide intimate knowledge of the property to all of our stakeholders.
10. We have a dedicated 24/7 call service to manage any enquiry or emergency situation should the need
11. Holiday Shacks core market are families, girls retreat weekend bookings, couples, executive holiday rental
and relocation, corporate bookings and bookings for wedding accommodation. We do not accept guests
less than 28 years old (unless they are children accompanying family members).